All my data is missing in dashboard after changing my email address

Help
,
1

All my data is missing in dashboard after changing my fauna account’s email address.

  • Login with Github account(Assuming that Github’s primary email address is a@test.test)
  • Change email in personal settings to b@test.test(https://dashboard.fauna.com/settings/profile)
  • Logout from fauna
  • Login to fauna with Github account
  • Data is missing

I tried steps below

  • Change Github’s primary email address to b@test.test
  • Login to fauna again
  • Data is still missing

Please let me know if there is a support email or form this kind of issue.
FYI, It looks like that your support page’s NEW REQUEST button open the wrong page.

2

@naotone Welcome to the Fauna Forums.

Sorry for that inconvenience. this is a known issue and I can help you resolving it . Can you please email to support@fauna.com from your email on the account indicating the new email address.

3

Hi Jay,

Thanks for your reply!
I’ll send an email to them.